We want you to be completely satisfied with your new purchase. If you're not, we will happily accept a return for store credit and cover the cost of return shipping, subject to the
- Item(s) can be returned within 30 days of receiving your purchase, provided they are unused and in their original condition; unworn, unaltered, unwashed, with all tags attached.
- All purchases are only eligible to be returned for a store credit, unless the item(s) received are faulty or not as ordered.
- Gift cards may not be returned.
- Cost of return shipping will not be covered for international orders.
If you believe your item is faulty, please contact the Calli customer service team via the contact us page.
Processing of your return
Once we receive your return, it will undergo a quality review. Once this is cleared, your store credit (excluding original shipping fee) will be processed.
We aim to process all returns as soon as they are received. Please allow up to 5 working days for this to be completed.
You will be updated via email once your return has been processed by our team.